Guest Experience Lead — FOH Server & Cashier

Sessions West Coast Deli; Mission Viejo (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Sessions West Coast Deli in Mission Viejo, CA is seeking an outgoing FOH Server/Cashier to greet guests, take orders, and manage payments with a POS system. You will present food, bus tables, and maintain a clean dining area while delivering excellent guest service.

The role requires a reliable, flexible schedule, including weekends and evenings, and a Food Handlers Card or ServSafe certification. Join a team that prioritizes guest satisfaction and fast, friendly service.

Qualifications

• Experience in hospitality or retail preferred.
• Strong customer service orientation.
• Calm under pressure in fast-paced settings.
• Punctuality and reliable attendance required.
• Flexible schedule including weekends, holidays, and evenings.
• Food Handlers Card or ServSafe certificate.

Responsibilities

• Greet Guests with a warm, genuine welcome and provide outstanding service.
• Process guest orders in person or by phone using the POS and handle payments accurately.
• Present food, bus tables, and assist with dining room service opportunities.
• Keep front counter and dining area clean and organized; restock as needed.
• Restock ice, glassware, and maintain overall restaurant cleanliness.
• Coordinate with BOH and FOH teams to optimize service levels.

Skills

Customer service

Cash handling

POS system

Communication

Reliability

Flexible schedule

Food Handlers Card

Tools

POS system

Job description

Sessions West Coast Deli in Mission Viejo, CA is seeking an outgoing FOH Server/Cashier to greet guests, take orders, and manage payments with a POS system. You will present food, bus tables, and maintain a clean dining area while delivering excellent guest service.

The role requires a reliable, flexible schedule, including weekends and evenings, and a Food Handlers Card or ServSafe certification. Join a team that prioritizes guest satisfaction and fast, friendly service.