Restaurant Shift Supervisor: Lead Team & Service

Papa John's International; Taylorville (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Papa John’s International is seeking a Shift Supervisor to oversee restaurant operations and ensure high-quality product preparation and customer service. You will lead a team, monitor shift staffing, and model the company’s standards and policies across all duties.

The role focuses on maintaining a welcoming environment, coaching staff, and driving performance while complying with safety, cash handling, and inventory procedures to support profitability.

Qualifications

• High School diploma or GED required.
• Stable employment history preferred.
• Must be 18 years or older and eligible to work in the United States.
• Able to work long hours, including nights and weekends.
• Non-exempt, hourly position.
• Ability to lead a team during a shift with minimal supervision.

Responsibilities

• Supervise shifts and ensure quality products and customer service.
• Train team members and promote company standards.
• Assist in meeting sales and profit goals through effective team execution.
• Maintain cash handling and inventory control according to company guidelines.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash handling

Education

High School diploma or GED

Tools

Cash management skills

Job description

Papa John’s International is seeking a Shift Supervisor to oversee restaurant operations and ensure high-quality product preparation and customer service. You will lead a team, monitor shift staffing, and model the company’s standards and policies across all duties.

The role focuses on maintaining a welcoming environment, coaching staff, and driving performance while complying with safety, cash handling, and inventory procedures to support profitability.