Restaurant Shift Supervisor – Guest Experience Lead

TICE; Alpharetta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

TICE Chicken Holdings, a Popeyes franchisee, is hiring immediately in Georgia for a Shift Manager role. You will lead frontline teams, greet guests, take orders and payments, and ensure brand standards and food safety across shifts.

We seek individuals 18+, who thrive in a fast-paced environment, with strong guest service and a willingness to learn all restaurant operations. Evening, weekend, and holiday flexibility is required; ServSafe certification is a plus.

Qualifications

• Must be at least eighteen (18) years of age.
• Comfortable working in a fast paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends and holidays.

Responsibilities

• Greet Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior.
• Maintains health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Unloads and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• ServSafe certified is a plus.

Skills

Age 18+

Fast-paced environment

Guest interaction

Willingness to learn

Flexible schedule

Tools

ServSafe certification

Job description

TICE Chicken Holdings, a Popeyes franchisee, is hiring immediately in Georgia for a Shift Manager role. You will lead frontline teams, greet guests, take orders and payments, and ensure brand standards and food safety across shifts.

We seek individuals 18+, who thrive in a fast-paced environment, with strong guest service and a willingness to learn all restaurant operations. Evening, weekend, and holiday flexibility is required; ServSafe certification is a plus.