Shift Leader: Guest Experience & Operations

TICE; Birmingham (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

TICE Chicken Holdings, a Popeyes franchisee serving the Alabama market, is hiring immediately for a Shift Manager who is passionate about delivering the best guest experience.

You will lead restaurant operations, ensure cleanliness, manage stations, and uphold health and safety standards while learning all areas of the business. Availability to work evenings, weekends, and holidays is essential; ServSafe certification is a plus.

Qualifications

• Must be at least eighteen (18) years of age.
• Comfortable working in a fast paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends and holidays.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior.
• Maintains health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Unloads and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• ServSafe certified is a plus

Skills

18+ years

Fast-paced environment

Guest interaction

Willingness to learn

Evenings weekends holidays

Job description

TICE Chicken Holdings, a Popeyes franchisee serving the Alabama market, is hiring immediately for a Shift Manager who is passionate about delivering the best guest experience.

You will lead restaurant operations, ensure cleanliness, manage stations, and uphold health and safety standards while learning all areas of the business. Availability to work evenings, weekends, and holidays is essential; ServSafe certification is a plus.