Guest-Experience Shift Manager — Fast-Paced Restaurant Leader

TICE Chicken Holdings, LLC - AL; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately for a Shift Manager in the Birmingham, Alabama Popeyes market. You will lead guest service, coordinate crew, ensure orders are prepared accurately, and uphold brand standards for quality and speed.

The role requires you to greet guests, manage payments, supervise team members across stations, maintain cleanliness and safety, and work evenings, weekends, and holidays as needed. ServSafe certification is a plus.

Qualifications

• Must be at least 18 years old.
• Comfortable working in a fast-paced environment.
• Ability to interact professionally with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends and holidays.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior.
• Maintains health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Unloads and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• ServSafe certified is a plus

Skills

Guest Service

Cash Handling

Food Prep

Team Leadership

Safety Standards

Tools

POS System

Job description

TICE Chicken Holdings is hiring immediately for a Shift Manager in the Birmingham, Alabama Popeyes market. You will lead guest service, coordinate crew, ensure orders are prepared accurately, and uphold brand standards for quality and speed.

The role requires you to greet guests, manage payments, supervise team members across stations, maintain cleanliness and safety, and work evenings, weekends, and holidays as needed. ServSafe certification is a plus.