Shift Lead — Fast-Paced Guest Experience Champion

TICE Chicken Holdings, LLC; Alpharetta (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

TICE Chicken Holdings, LLC is hiring immediately in the Georgia market for a Shift Manager role. This position focuses on delivering excellent Guest experiences, supervising service, and ensuring quality and safety standards across shifts.

Ideal candidates are 18+, thrive in a fast-paced setting, and are willing to learn all restaurant operations while covering multiple stations. Evening, weekend, and holiday availability is required.

Qualifications

• Must be at least eighteen (18) years of age.
• Comfortable working in a fast paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends and holidays.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior.
• Maintains health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Unloads and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• ServSafe certified is a plus.

Skills

Guest service

Cash handling

Food safety

Teamwork

Multitasking

Positive communication

Job description

TICE Chicken Holdings, LLC is hiring immediately in the Georgia market for a Shift Manager role. This position focuses on delivering excellent Guest experiences, supervising service, and ensuring quality and safety standards across shifts.

Ideal candidates are 18+, thrive in a fast-paced setting, and are willing to learn all restaurant operations while covering multiple stations. Evening, weekend, and holiday availability is required.