Restaurant Shift Supervisor

Ian's Pizza; Milwaukee (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Wage + tips

Sunday and Late Night Bonuses

Health and dental insurance

Paid time off

Retirement with up to 3% match

Flexible schedules

Free pizza

Referral bonus $250

Job summary

Ian's Pizza in Milwaukee Downtown is seeking a Restaurant Supervisor to lead a fast-paced team on open shifts, delivering great service and smooth operations. Roles include serving customers, supporting kitchen, and coordinating shift activities until close.

Part-time or full-time hours available, with $18-$20 hourly pay plus tips, bonuses, and benefits for full-time staff. The team enjoys a supportive culture, flexible schedules, and a fun pizza-focused environment.

Qualifications

• 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 50lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.
• Comfortable working in loud, fast-paced environments.
• Must be 18+ years old to apply.
• Authorized to work in the U.S. (IDs required at Orientation).
• Able to read, write, and speak English comfortably with team and customers.

Responsibilities

• Lead the shift and ensure everything runs smoothly from start to finish.
• Serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift.
• Ensure high standards for both food and service and manage shift checklists and tip payouts.
• Make sure staffing is well assigned and assist with training of new team members.
• Roll out new programs, policies, and products; keep the restaurant clean and stocked.
• Be ready to hustle in a fast-paced, high-volume environment.

Skills

Team leadership

Supervisor experience

Customer service

Stamina

Communication

Tools

Ovens

Knives

Job description

$18-$20/hour to lead one of the most unique, supportive teams in Milwaukee, WI.

We're hiring part-time and full-time Restaurant Supervisors to start immediately at our Downtown location!

Why You'll Love Working Here

Whether you dream of owning a restaurant, trying out new careers, or just seeing where life takes you, Ian's is the place to be! You'll learn transferable skills, make awesome friends, and earn some sweet cash and tips along the way.

• $18-$20/hour with wage + tips + Sunday and Late Night Bonuses.
• Offsite event opportunities with excellent tips!
• Health and dental insurance and PTO for full time.
• Retirement benefits with up to 3% match.
• Flexible schedules and free pizza.
• Work with a diverse, supportive crew in Wisconsin's legendary pizza kitchen.
• $250 when your referral joins our team.

About this Role

The "big cheese" on shift! You're leading the team, keeping everything running smoothly throughout the shift. You'll serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift from start to finish. You'll ensure high standards for both food and service, oversee completion of shift checklists, manage tip payouts, and make sure staffing is well assigned.

You'll also support the training of new team members, help roll out new programs, policies, and products, and keep the restaurant clean and stocked.

Ian's Pizza is a fast-paced, high-volume restaurant, be ready to hustle on your shifts! The team will support you, and we'll have fun along the way. We pinky promise.

Job Requirements

If you're a team player who brings effort and good vibes to every shift, we wanna hear from you!

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 30lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.
• Comfortable working in environments with varying temperatures.
• Comfortable working and communicating in loud, fast-paced working environments.
• Must be 18+ years old to apply.
• Authorized to work in the U.S. (IDs required at Orientation).
• Able to read, write, and speak English comfortably with team and customers.

Supervisor Scheduling

Downtown is open Friday-Saturday 11am-2am and Sunday-Thursday 11am-10pm.

One late night shift per week is required; late night shifts are Friday or Saturday from 5pm or 10pm until 4am. Typical shifts include lunch (9/10am-4/5pm), weekday dinner (5/6pm-12am), weekend dinner (4/5pm-10pm), and weekend late night (5/10pm-4am).

The action happens on evenings and weekends! The ovens are roaring, the line's bumping, and the energy's high. So, we'll need you in the mix.

Part-time or full-time hours are available.

Roll in the dough (pun absolutely intended). Join a restaurant crew where you can be yourself, earn sweet tips, and fill up on pizza!

Follow us on Instagram and Facebook to see the Ian's vibe in action.

PS: We use terms like "Shift Leader" or "Supervisor" but this position may be called other things at other restaurants, like... Restaurant Shift Supervisor, Shift Leader, Restaurant Supervisor, Food Service Supervisor, Shift Manager, Assistant Manager.