Restaurant Shift Manager & Team Coach

Regis Corporation; Midland (MI); On-site; USD 20,664 - 23,419; Full time

Job summary

Regis Corporation in Midland, Michigan is seeking a Shift Manager to help oversee daily restaurant operations and ensure smooth opening, service, and closing processes.

You will train and supervise crew, reinforce food safety, coordinate with the management team, and manage cash handling duties while striving to delight every customer and maintain high service standards. The role also involves scheduling, team communication, and addressing customer feedback to improve operations.

Responsibilities

• Assist with daily restaurant operations to ensure smooth opening, service and closing.
• Train, monitor and reinforce food safety procedures for crew members.
• Manage cash handling duties, including setting up cash registers and verifying cash.
• Perform walk-through checks to ensure readiness for opening and rush periods.
• Supervise crew members and team trainers to maximize retention and productivity.
• Coordinate with management to maintain quality, production and service standards, and a safe environment for customers and staff.
• Support shift-specific procedures and proper crew coverage to meet customer service standards.
• Address Voice of the Customer issues and follow up to ensure resolution.

Job description

Regis Corporation in Midland, Michigan is seeking a Shift Manager to help oversee daily restaurant operations and ensure smooth opening, service, and closing processes.

You will train and supervise crew, reinforce food safety, coordinate with the management team, and manage cash handling duties while striving to delight every customer and maintain high service standards. The role also involves scheduling, team communication, and addressing customer feedback to improve operations.