Restaurant Operations Supervisor

Regis Corporation; Grand Blanc (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

Regis Corporation is seeking a Shift Manager in Grand Blanc, MI to help run daily restaurant operations, ensuring smooth service and accurate cash handling during shifts. You will train crew, reinforce food safety, manage opening/closing procedures, oversee scheduling, and coordinate with the management team to maintain quality, speed, and a safe guest experience.

The role emphasizes leadership and communication, with accountability for meeting service standards and resolving customer concerns

Qualifications

• Train, monitor and reinforce food safety procedures to crew members.
• Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.

Responsibilities

• As a Shift Manager you will be responsible for assisting the execution of daily operations activities.
• Train, monitor and reinforce food safety procedures to crew members.
• Act as a cash manager as needed, including setting up cash registers to open and verify cash at close.
• Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
• Work with restaurant management team to train, develop and communicate with crew members and team trainers through team huddles, manager meetings, etc.Supervise crew members and team trainers in a way that maximizes retention.
• Supervise, coordinate, and delegate the execution of operations tasks and ensure compliance with all company policies and procedures to “Delight Every Customer.”
• Work with restaurant management team to ensure quality, production and service standards are met and to create a safe, efficient, and professional environment for customers and other employees.
• Help execute appropriate shift specific procedures according to daily operations plan.Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• Follow up and ensure resolution of Voice of the Customer issues as needed.

Skills

Leadership

Cash handling

Food safety procedures

Team training

Job description

Regis Corporation is seeking a Shift Manager in Grand Blanc, MI to help run daily restaurant operations, ensuring smooth service and accurate cash handling during shifts. You will train crew, reinforce food safety, manage opening/closing procedures, oversee scheduling, and coordinate with the management team to maintain quality, speed, and a safe guest experience.

The role emphasizes leadership and communication, with accountability for meeting service standards and resolving customer concerns