Pizza Operations Shift Lead - Service & Profit Focus

papajohns; Woodstock (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and areas of the restaurant to ensure high quality products and excellent customer service. You will help drive restaurant profitability by executing company policies and maintaining compliance with laws, while managing shift coverage and costs.

The role emphasizes teamwork, adaptability, and adherence to brand standards as you support daily operations and staff performance in a fast-paced environment.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management, accuracy, and proper portioning.
• Contributes to achieving product goals and meets customer needs while following TM handbook policies and procedures.
• Upholds core values, stays positive, and works well with others while adapting to change.
• Ensures adequate shift coverage and provides feedback to correct problems, maintaining quality and service standards.
• Assists in inventory management and cash handling to support profit goals and minimize loss.

Job description

Papa John's is seeking a Shift Leader to supervise shifts and areas of the restaurant to ensure high quality products and excellent customer service. You will help drive restaurant profitability by executing company policies and maintaining compliance with laws, while managing shift coverage and costs.

The role emphasizes teamwork, adaptability, and adherence to brand standards as you support daily operations and staff performance in a fast-paced environment.