Restaurant Shift Leader: Train, Lead, and Elevate Service

Sonic Drive-In; Keller (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Sonic Drive-In is seeking a Team/Crew Leader to supervise daily restaurant operations and ensure quality service. You will lead team members across stations and assist with training while upholding company policies and safety standards.

The role focuses on coordinating front-line duties, maintaining high standards, and supporting a smooth guest experience through effective communication and leadership.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Lead shift meetings and report customer or employee issues to MOD.
• Move and stock food products up to 50 pounds.
• Regular attendance.

Skills

General restaurant knowledge

Basic math and reading

Verbal and written communication

Follow directions

Leadership

Time management

Conflict resolution

Job description

Sonic Drive-In is seeking a Team/Crew Leader to supervise daily restaurant operations and ensure quality service. You will lead team members across stations and assist with training while upholding company policies and safety standards.

The role focuses on coordinating front-line duties, maintaining high standards, and supporting a smooth guest experience through effective communication and leadership.