Restaurant Shift Leader & Team Coach

Jimmy Johns MSP; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Jimmy John's in Houston is seeking hands-on leaders for Shift Manager or Assistant Manager roles. You will guide shifts, coach team members, and uphold fast, accurate service in a high-volume environment.

You will open/close, handle cash, assist with inventory and paperwork, and address customer concerns to maintain a positive dining experience. Strong communication and dependability are essential for success in a busy store.

Qualifications

• Experience leading teams in a fast-paced environment is preferred.
• Strong communication and problem-solving abilities are essential.
• Ability to coach staff on service standards and procedures.

Responsibilities

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food prep, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Open/close duties, cash handling, and shift paperwork.
• Assist with inventory, stocking, and waste-control efforts.
• Address customer concerns professionally and maintain a positive team environment.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Job description

Jimmy John's in Houston is seeking hands-on leaders for Shift Manager or Assistant Manager roles. You will guide shifts, coach team members, and uphold fast, accurate service in a high-volume environment.

You will open/close, handle cash, assist with inventory and paperwork, and address customer concerns to maintain a positive dining experience. Strong communication and dependability are essential for success in a busy store.