Shift Lead & Team Coach - Fast-Paced Food Service

Jimmy John's Sandwiches; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Jimmy John's is seeking hands-on leaders to join our management team as Shift Managers or Assistant Managers in Houston. You will lead shifts, coach the team, ensure order accuracy and service speed, and help with opening/closing duties.

Ideal candidates have experience in restaurant, retail, or customer service leadership, with strong communication and problem-solving skills. Flexibility for evenings and weekends is a plus, and dependability is essential for success in a fast-paced setting.

Qualifications

• Experience in restaurant, retail, customer service, or leadership roles preferred.

Responsibilities

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food preparation, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Assist with opening and closing duties, cash handling, and shift paperwork.
• Support inventory, stocking, and waste-control efforts.
• Address customer concerns professionally and help create a positive team environment.

Skills

Leadership

Communication

Problem-solving

Dependability

Flexibility

Job description

Jimmy John's is seeking hands-on leaders to join our management team as Shift Managers or Assistant Managers in Houston. You will lead shifts, coach the team, ensure order accuracy and service speed, and help with opening/closing duties.

Ideal candidates have experience in restaurant, retail, or customer service leadership, with strong communication and problem-solving skills. Flexibility for evenings and weekends is a plus, and dependability is essential for success in a fast-paced setting.