Shift Manager: Lead Fast-Paced Team & Service

Jimmy John's Sandwiches; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Jimmy John's Sandwiches in Houston is seeking hands-on leaders to join our management team as Shift Managers or Assistant Managers. You will lead by example, support team members, maintain high standards, and help each shift run smoothly, safely, and efficiently.

You will oversee shift operations, train staff, and ensure excellent customer service in a fast-paced environment. The role offers growth opportunities within a popular quick-service brand in a busy Houston store.

Qualifications

• Must be at least 18 years old.
• Previous restaurant, retail, customer service, or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Dependability and the ability to lead in a fast-paced environment.
• Availability for a flexible schedule, including evenings and weekends.

Responsibilities

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food preparation, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Assist with opening and closing duties, cash handling, and shift paperwork.
• Support inventory, stocking, and waste-control efforts.
• Address customer concerns professionally and help create a positive team environment.

Skills

communication

organization

problem solving

leadership

dependability

flexibility

Job description

Jimmy John's Sandwiches in Houston is seeking hands-on leaders to join our management team as Shift Managers or Assistant Managers. You will lead by example, support team members, maintain high standards, and help each shift run smoothly, safely, and efficiently.

You will oversee shift operations, train staff, and ensure excellent customer service in a fast-paced environment. The role offers growth opportunities within a popular quick-service brand in a busy Houston store.