Restaurant Shift Leader: Service & Operations

Huddle House (All 4 Him LLC); Lakeland (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

Huddle House (All 4 Him LLC) is seeking a Shift Manager to oversee day-to-day operations, guide team members during shifts, and ensure outstanding service and guest satisfaction when management isn't present. You will be expected to uphold brand standards and maintain a professional image with our franchise partner.

You will manage shifts, address issues such as tardiness, customer concerns, and ensure cleanliness and profitability at the unit.

Qualifications

• Previous restaurant experience required.
• Ability to communicate effectively with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.

Responsibilities

• Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
• Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the unit's profitability
• Maintain the highest standards of cleanliness and sanitation in your unit
• Enforce all brands standards, company policies and procedures
• Train all levels of staff in proper operations of the unit for POS systems and back of house functions to all levels of front of house operations
• Ensure that each customer is completely satisfied during their visit
• Represent the company with professionalism at all times

Skills

Communication skills

Shift coverage

Restaurant experience

Job description

Huddle House (All 4 Him LLC) is seeking a Shift Manager to oversee day-to-day operations, guide team members during shifts, and ensure outstanding service and guest satisfaction when management isn't present. You will be expected to uphold brand standards and maintain a professional image with our franchise partner.

You will manage shifts, address issues such as tardiness, customer concerns, and ensure cleanliness and profitability at the unit.