Restaurant Shift Leader: Service & Operations

Huddle House; Leitchfield (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

Huddle House in Leitchfield, Kentucky is seeking a Shift Manager to oversee daily operations and ensure outstanding guest satisfaction. The Shift Manager will manage staff, handle customer complaints, maintain cleanliness, enforce policies, and represent the franchise professionally.

Applicants should have previous restaurant experience and the ability to effectively communicate with team members. A commitment to excellent customer service is essential at all times.

Qualifications

• Previous restaurant experience required.
• Ability to cover all shifts during the normal operation of the unit.
• Strong communication skills with hourly associates.

Responsibilities

• Manage shifts and address issues such as tardiness and customer complaints.
• Complete daily paperwork including shift inventories.
• Maintain cleanliness and sanitation standards in the restaurant.
• Enforce brand standards and company policies.
• Train staff on unit operations and customer service.
• Ensure customer satisfaction during their visit.
• Represent the company professionally.

Skills

Effective communication with associates

Ability to manage shifts

Customer service orientation

Job description

Huddle House in Leitchfield, Kentucky is seeking a Shift Manager to oversee daily operations and ensure outstanding guest satisfaction. The Shift Manager will manage staff, handle customer complaints, maintain cleanliness, enforce policies, and represent the franchise professionally.

Applicants should have previous restaurant experience and the ability to effectively communicate with team members. A commitment to excellent customer service is essential at all times.