Restaurant Shift Leader: Open/Close, Service Excellence

Wendy; Spring Hill (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Wendy's is seeking a Shift Manager in the United States, Tennessee (Spring Hill) to supervise daily operations and lead a team toward delivering high-quality service. You will oversee opening/closing procedures, ensure food safety, manage cash, and mentor crew members and Team Trainers.

The role emphasizes a productive, safety-conscious, and friendly work environment with opportunities to develop leadership skills and drive restaurant profitability.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• 1+ year restaurant or customer service experience.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Train, monitor and reinforce food safety procedures for crew members.
• Act as Cash Manager; set up cash registers at open and verify cash at close.
• Perform walk-throughs to ensure readiness to open/close or rush-ready.
• Supervise crew members and Team Trainers to maximize retention.
• Delegate and coordinate shift tasks; ensure adherence to company policies.

Skills

Multi-tasking

Customer service

Teamwork

Communication

Professionalism

Education

High School Diploma or GED

ServSafe certification by end of training

Job description

Wendy's is seeking a Shift Manager in the United States, Tennessee (Spring Hill) to supervise daily operations and lead a team toward delivering high-quality service. You will oversee opening/closing procedures, ensure food safety, manage cash, and mentor crew members and Team Trainers.

The role emphasizes a productive, safety-conscious, and friendly work environment with opportunities to develop leadership skills and drive restaurant profitability.