Restaurant Shift Leader — Lead, Train & Delight Guests

Culver's; Charlotte (NC); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Bonus plan

FREE meal on days you are working

Free uniforms

Job summary

Culver's is seeking a motivated Manager to oversee daily restaurant operations during designated shifts. You will supervise team members, create schedules, delegate tasks, handle cash, and report issues to the general manager.

The role requires leading a team to ensure smooth and efficient workflows, maintaining high service standards and compliance with health and safety guidelines while delivering outstanding guest experiences.

Qualifications

• Experience as a restaurant shift leader or manager.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver and team player.

Responsibilities

• Supervising team members, assigning duties, and creating a schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and ongoing training and development.
• Opening and closing the restaurant, line checks, station preparedness and preparing cash deposits.
• Handling guest complaints and team member disputes.

Education

High school diploma or GED

Job description

We are looking for a motivated Manager to oversee daily operations during designated shifts, supervise team members and ensure that our guests receive outstanding service. The Managers responsibilities include creating a schedule, delegating tasks, handling cash and reporting any issues to the general manager.

To be successful as an Manager, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, an Manager must be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising team members, assigning duties, and creating a schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and on-going training and developing.
• Opening and closing the restaurant, line checks, station preparedness and preparing cash deposits.
• Handling guest complaints and team member disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a restaurant shift leader or manager.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• Bonus plan
• FREE meal on days you are working
• Free uniforms

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.