Restaurant Shift Leader: Lead Team & Drive Sales

Carl's Jr Restaurants, LLC; Anaheim (CA); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

The Shift Leader at Carl's Jr Restaurants, LLC supports the General Manager during daily operations, overseeing Crew and Team Leaders to ensure performance aligns with the store's business plan and customer service standards.

Responsibilities include leading shift activities, maintaining quality, training, meeting safety and policy requirements, and driving sales while controlling costs. The role requires strong communication, problem solving, and reliable transportation in Anaheim, CA.

Qualifications

• 2–3 years of restaurant management experience or equivalent education.
• High School Diploma/GED required.
• Excellent planning and time management skills.
• Strong team-building skills.
• Investigative and problem-solving abilities.
• Ability to troubleshoot cash handling problems.
• Reliable transportation, valid driver’s license and proof of insurance.
• Accessible to meet the restaurant’s needs with an open-door policy.
• Strong analytical and organizational skills with ability to identify and implement process improvements.

Responsabilités

• Provide a quality product and customer service that delivers total customer satisfaction.
• Strive to improve the skills and performance of all Crew Persons.
• Support efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Comply with all Company policies and procedures regarding business and personnel practices.
• Model and encourages Company shared values.
• Demonstrates effective oral and written communication with internal and external contacts.
• Attends training to remain current on industry trends.
• Participates in company meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned.

Connaissances

Restaurant management

Team building

Problem solving

Cash handling

Time management

Communication

Analytical skills

Process improvement

Formation

High School Diploma/GED

Description du poste

The Shift Leader at Carl's Jr Restaurants, LLC supports the General Manager during daily operations, overseeing Crew and Team Leaders to ensure performance aligns with the store's business plan and customer service standards.

Responsibilities include leading shift activities, maintaining quality, training, meeting safety and policy requirements, and driving sales while controlling costs. The role requires strong communication, problem solving, and reliable transportation in Anaheim, CA.