Shift Leader — Flexible Hours & Guest Service Leader

Mr. Pickle's Sandwich Shop; Rocklin (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Carl's Jr. is seeking a Shift Leader to support the Restaurant Manager in daily operations and, together with the Management Team, uphold our business plan. You will oversee Crew Members, ensuring high quality, timely service, and friendly guest interactions.

This role requires strong leadership, effective communication, and the ability to train staff while managing labor costs. Applicants must be at least 18 years old and ready to work flexible hours.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent.
• Experience in a leadership or supervisory role is preferred.

Responsibilities

• Assists Restaurant Manager with daily operations and supervises Crew Members.
• Ensure guest service is consistent with the restaurant's standards.
• Monitor staffing levels and labor costs to support profitability.
• Train and direct Crew Members; provide ongoing feedback and coaching.
• Enforce quality, service, and cleanliness standards across shifts.
• Handle guest requests promptly and resolve issues professionally.
• Support sales and cost-control goals through effective shift planning.
• Model a positive work environment for the team.

Skills

Guest service

Leadership

Time management

Communication

Team building

Problem solving

Initiative

Physical stamina

Education

High school diploma

Job description

Carl's Jr. is seeking a Shift Leader to support the Restaurant Manager in daily operations and, together with the Management Team, uphold our business plan. You will oversee Crew Members, ensuring high quality, timely service, and friendly guest interactions.

This role requires strong leadership, effective communication, and the ability to train staff while managing labor costs. Applicants must be at least 18 years old and ready to work flexible hours.