Restaurant Shift Leader: Lead Service & Team Success

Shake Shack Enterprises, LLC; Sandy (UT); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Bonuses based on goals

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Discounts

Meal discounts

Career development

Volunteer opportunities

ShackFam discounts

Job summary

Shake Shack is seeking a shift supervisor to direct service flow, lead hourly team members, and support operations including purchasing, receiving, and inventory. You will participate in interviewing applicants and assist with employee relations to maintain high standards of hospitality and performance.

The role emphasizes safety, cleanliness, and quick service, with a focus on building a strong, cohesive team and delivering great guest experiences.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Problem solving

Effective communication

Job description

Shake Shack is seeking a shift supervisor to direct service flow, lead hourly team members, and support operations including purchasing, receiving, and inventory. You will participate in interviewing applicants and assist with employee relations to maintain high standards of hospitality and performance.

The role emphasizes safety, cleanliness, and quick service, with a focus on building a strong, cohesive team and delivering great guest experiences.