Restaurant Shift Supervisor: Lead Service & Team

Dairy Queen - Schulenburg; Schulenburg (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen - Schulenburg is seeking a Shift Leader to guide hourly staff across restaurant shifts, ensuring excellent guest service, product quality and cash handling accuracy. You will lead, train and evaluate crew members while maintaining smooth operations, staffing and compliance with company standards.

The role requires 1 year of restaurant management experience, a high school diploma, strong communication, math and computer skills, and the ability to work flexible hours to meet business

Qualifications

• Minimum 1 year of management experience in a restaurant chain is required.
• Must be at least 18 years old with a high school diploma.
• Strong commitment to customer service and guest satisfaction.
• Proven teambuilding skills and the ability to lead with professionalism.
• Solid math skills and familiarity with Windows-based computer tasks.
• Excellent communication, interpersonal and conflict-resolution abilities.
• Flexibility to work varied hours to support business needs.

Responsibilities

• Assist in the management of specific restaurant areas during shifts.
• Ensure proper staffing, organization, and task delegation per schedule.
• Conduct orientation, training and evaluation of crew members.
• Support at the point of sale for promotions and customer service.
• Maintain guest service quality and cleanliness according to standards.
• Address minor complaints and escalate serious issues when needed.
• Complete cash accountability reports accurately for shifts.
• Perform duties of other non-management positions as required.

Skills

Leadership

Customer service

Teamwork

Communication

Problem solving

Math

Windows literacy

Education

High school diploma

Tools

POS system

Windows OS

Job description

Dairy Queen - Schulenburg is seeking a Shift Leader to guide hourly staff across restaurant shifts, ensuring excellent guest service, product quality and cash handling accuracy. You will lead, train and evaluate crew members while maintaining smooth operations, staffing and compliance with company standards.

The role requires 1 year of restaurant management experience, a high school diploma, strong communication, math and computer skills, and the ability to work flexible hours to meet business