Restaurant Shift Leader: Hands-On Growth & Impact

Five Guys logo; Christiansburg (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Five Guys in Christiansburg, VA is seeking a Shift Leader to drive on-shift operations and guest excellence. Start at $20/hour plus tips and bonus, with hands-on leadership and a focus on team success.

You’ll lead by example across roles, coach crew, and uphold brand standards in a fast-paced kitchen and dining area. Real growth opportunities into higher roles are available for strong performers.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication and customer-service orientation.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management is not on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Customer service

Tools

POS systems

Job description

Five Guys in Christiansburg, VA is seeking a Shift Leader to drive on-shift operations and guest excellence. Start at $20/hour plus tips and bonus, with hands-on leadership and a focus on team success.

You’ll lead by example across roles, coach crew, and uphold brand standards in a fast-paced kitchen and dining area. Real growth opportunities into higher roles are available for strong performers.