Restaurant Shift Leader | Guest Experience & Ops

Arby's; Knoxville (AL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO

Employee Rewards & Recognition Program

Part Time Shifts

Job summary

AES Restaurants is seeking a Shift Manager to oversee restaurant operations and lead the team during shifts. You will be responsible for delivering outstanding service, maintaining quality, and ensuring smooth daily operations in a fast-paced environment.

The role requires strong leadership, coaching ability, and a focus on cost controls, cash handling and inventory management to achieve service and financial goals.

Qualifications

• Experience leading restaurant teams and managing shifts.
• Knowledge of inventory, cash handling and cost controls.
• Capable of training and coaching staff to deliver service standards.

Responsibilities

• Oversee restaurant operations and direct team members during shifts.
• Ensure outstanding service and guest satisfaction throughout the shift.
• Utilize AES systems to run the restaurant and manage cash and inventory.
• Support training, coaching and performance of staff.
• Help achieve service, operations and financial goals.

Skills

Leadership

Coaching

Customer service

P&L management

Operations management

Team management

Education

ServSafe certification

Tools

AES systems

Cash controls

Job description

AES Restaurants is seeking a Shift Manager to oversee restaurant operations and lead the team during shifts. You will be responsible for delivering outstanding service, maintaining quality, and ensuring smooth daily operations in a fast-paced environment.

The role requires strong leadership, coaching ability, and a focus on cost controls, cash handling and inventory management to achieve service and financial goals.