Restaurant Shift Leader: Drive Service & Profit

Papa John's International; Hendersonville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s International in Hendersonville, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service.

You will manage operations following company policies, procedures, and systems, while driving restaurant profitability, compliance with laws, and ethical business practices. The role emphasizes teamwork, adaptability, and attention to cost controls and guest satisfaction.

Qualifications

• Adheres to guidelines, techniques and expectations for each station, including dough management and portioning.
• Maintains product quality, customer service and adherence to policies and procedures.
• Demonstrates teamwork, positive attitude and adaptability to change.

Responsibilities

• Adheres to guidelines and expectations for each station and performs assigned duties.
• Contributes to achieving product goals and handles customer needs while following company policies.
• Exhibits core values, maintains a positive attitude and works well with others.
• Ensures adequate shift coverage and provides feedback to correct problems; maintains quality and costs.
• Assists in inventory management and cash handling to meet company goals.

Job description

Papa John’s International in Hendersonville, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service.

You will manage operations following company policies, procedures, and systems, while driving restaurant profitability, compliance with laws, and ethical business practices. The role emphasizes teamwork, adaptability, and attention to cost controls and guest satisfaction.