Restaurant Shift Lead: Team Captain & Guest Champion

Columbia Hospitality, Inc.; Concord (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Angry Chickz is seeking a Shift Lead to guide and mentor the team, ensuring smooth operations, high service standards, and a welcoming atmosphere for guests. You will lead shift execution, assist with service tasks when needed, and uphold cleanliness and safety requirements.

The role requires strong leadership, excellent communication, and the ability to work flexible hours including weekends and holidays. English proficiency is essential; Spanish skills are a plus, with a focus on customer

Formación

• Experience leading a team in food/service preferred.
• Strong interpersonal and communication skills.
• Ability to stay calm under pressure.
• Flexible to work weekends and holidays.
• Uphold company standards and ensure customer satisfaction.

Responsabilidades

• Monitors team deployment as schedule dictates.
• Conducts shift walk-through and open/close tasks.
• Engages with guests to uphold service standards.
• Assists with food prep and service when needed.
• Ensures restaurant cleanliness and safety.
• Completes shift admin and banking tasks.
• Monitors compliance with health regulations.
• Trains and guides new team members.
• Addresses customer concerns professionally.

Conocimientos

Leadership

Interpersonal skills

Communication

Shift flexibility

Educación

High school diploma

Descripción del empleo

Angry Chickz is seeking a Shift Lead to guide and mentor the team, ensuring smooth operations, high service standards, and a welcoming atmosphere for guests. You will lead shift execution, assist with service tasks when needed, and uphold cleanliness and safety requirements.

The role requires strong leadership, excellent communication, and the ability to work flexible hours including weekends and holidays. English proficiency is essential; Spanish skills are a plus, with a focus on customer