Restaurant Shift Lead — Ops, Training & Guest Experience

Hunter Super Techs - TurnPoint; Woodbury (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Woodbury, MN is seeking a Team Leader to assist in daily restaurant operations in the absence of GM/ASM, ensuring food quality, service, cleanliness, safety, and sanitation.

You will supervise shifts, train staff, handle guest comments, manage FOH/BOH duties, and support labor controls and costs. Open/close duties and cash handling procedures are included.

Qualifications

• Supervise during shifts and support daily operations.
• Experience in delivering high-quality guest experiences.
• Assist in training and upholding company procedures.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure guest satisfaction and positive atmosphere.
• Manage FOH/BOH duties to support labor controls and costs.
• Monitor speed of service to maintain guest experience.
• Address guest comments and complaints; escalate as needed.
• Oversee daily shifts to maintain standards and cleanliness.
• Assist in ongoing team training and adherence to procedures.
• Ensure compliance with uniform policy and procedures.
• Follow cash handling procedures accurately.
• Open and close the restaurant in the absence of upper management.
• Perform any other duties as assigned.

Skills

Shift supervision

Team leadership

Guest service

Cash handling

Communication

Education

High School Diploma or equivalent

Job description

Hunter Super Techs - TurnPoint in Woodbury, MN is seeking a Team Leader to assist in daily restaurant operations in the absence of GM/ASM, ensuring food quality, service, cleanliness, safety, and sanitation.

You will supervise shifts, train staff, handle guest comments, manage FOH/BOH duties, and support labor controls and costs. Open/close duties and cash handling procedures are included.