Assistant Manager, Guest Experience & Operations

Hunter Super Techs - TurnPoint; Woodbury (MN); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Hunter Super Techs - TurnPoint in Woodbury, MN is seeking an Assistant Manager to oversee restaurant operations and drive sales while ensuring a positive guest experience and top-tier food quality, service, cleanliness, safety and sanitation.

The role reports to the General Manager and emphasizes team leadership, adherence to brand standards, and the execution of promotional initiatives to boost guest satisfaction and profitability.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Ensure a High Quality Operation and maintain controls.
• Manage Team Members.
• Advocate a Team Environment.
• Manage Personal Development.
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures prompt, friendly service.
• Ensures the production of high quality food on a consistent basis.
• Directs overall activities and performance of team members on a shift-by-shift basis.
• Assist with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
• Support brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
• Ensure adherence to health and safety regulations at all times.
• Correct unsafe practices or condition.
• Complete daily paperwork and projects on a timely basis.
• Comply with cash control policies and procedures.
• Drives positive results for labor through proactive scheduling and reacting to business trends.
• Controls operating costs by instituting awareness through the restaurant.
• Manage Team Members.
• Ensure quality recruiting and training of new team members.
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
• Create positive relationships with team members and managers by treating all members with respect.
• Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
• Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
• Supports and practices an open door policy.

Education

High School Diploma or equivalent

Job description

Hunter Super Techs - TurnPoint in Woodbury, MN is seeking an Assistant Manager to oversee restaurant operations and drive sales while ensuring a positive guest experience and top-tier food quality, service, cleanliness, safety and sanitation.

The role reports to the General Manager and emphasizes team leadership, adherence to brand standards, and the execution of promotional initiatives to boost guest satisfaction and profitability.