Restaurant Shift Lead: Lead Teams, Elevate Service

Myerscough Foods; Springfield (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay based on experience

Opportunity for bonuses

Employee meal discounts

Career advancement opportunities

Health benefits offered once eligible

PTO accrual

Job summary

A leading restaurant chain is seeking a Shift Manager in Springfield, Illinois. The role involves overseeing restaurant operations during shifts, ensuring high-quality customer service, and maintaining food safety standards. Ideal candidates will have leadership experience and strong communication skills. This position offers opportunities for bonuses, meal discounts, and career advancement.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Supervise team members and ensure smooth shift operations.
• Maintain a friendly, welcoming atmosphere and address customer concerns.
• Ensure food is prepared according to company standards.

Skills

Leadership

Customer Service

Problem-Solving

Multitasking

Communication

Job description

Job Title: Shift Manager
Job Type:Full-time or Part-time
Job Summary:

The Shift Manager at Freddy’s is responsible for overseeing restaurant operations during their assigned shifts. This role includes leading the team, ensuring high-quality customer service, maintaining food safety standards, and assisting with daily operations. Shift Managers help create a positive work environment and support the General Manager in running a successful restaurant.

Key Responsibilities:

• Leadership & Team Management:Supervise team members, provide coaching, and ensure smooth shift operations.
• Customer Service:Maintain a friendly, welcoming atmosphere and address customer concerns promptly.
• Food Quality & Safety:Ensure all food is prepared according to company standards and health regulations.
• Shift Operations:Manage cash handling, inventory, and food preparation during the shift.
• Training & Development:Assist in training new team members and reinforcing company policies.
• Problem-Solving:Handle unexpected challenges and ensure quick, effective resolutions.
• Opening & Closing Procedures:Oversee setup or shutdown of the restaurant, including cleaning and securing the premises.

Qualifications & Skills:

• Previous restaurant or leadership experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and ability to motivate a team.
• Basic math and cash-handling skills.
• Competitive hourly pay based on experience
• Opportunity for bonuses or performance incentives.
• Employee meal discounts.
• Career advancement opportunities within Arby’s.
  • PTO accrual
  • Health Benefits offered once full time eligible

This position is ideal for individuals with leadership skills who are looking to grow within the restaurant industry. Shift Managers play a key role in ensuring each shift runs smoothly while maintaining Freddy’s standards of service and quality.