Restaurant Shift Lead — Lead, Guide & Delight Guests

Angry Chickz; Victorville (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Angry Chickz in Victorville is looking for a Shift Lead who will guide and mentor the team, ensuring smooth operations and customer satisfaction. Key responsibilities include conducting shift walk-throughs, engaging with guests, and maintaining cleanliness standards. The ideal candidate should have proven leadership experience, exceptional communication skills, and flexibility for varying shifts. A high school diploma or equivalent is required. Join us in creating an enjoyable dining experience while upholding our company standards.

Qualifications

• Proven experience in a leadership role, preferably in the food and service industry.
• Exceptional interpersonal and communication skills.
• Ability to handle high-pressure situations calmly and efficiently.
• Flexibility to work different shifts, including weekends and holidays.
• Commitment to upholding company standards and ensuring customer satisfaction.

Responsibilities

• Conducts shift walk-through and completes all tasks required to open, transition, and close the restaurant.
• Engages with all guests to ensure service and enjoyment standards are delivered.
• Performs food preparation or service tasks when necessary.
• Ensures cleanliness standards are maintained throughout the restaurant.
• Completes shift administration and banking tasks.

Skills

Leadership experience

Interpersonal skills

Communication skills

Calmness under pressure

Flexibility

Education

High school diploma or equivalent

Job description

Angry Chickz in Victorville is looking for a Shift Lead who will guide and mentor the team, ensuring smooth operations and customer satisfaction. Key responsibilities include conducting shift walk-throughs, engaging with guests, and maintaining cleanliness standards. The ideal candidate should have proven leadership experience, exceptional communication skills, and flexibility for varying shifts. A high school diploma or equivalent is required. Join us in creating an enjoyable dining experience while upholding our company standards.