Restaurant Shift Lead: Guest Experience & Team Coach

Qdoba Restaurants; Papillion (NE); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k for eligible employees

PTO (vacation and sick leave)

Tuition reimbursement

Job summary

A leading restaurant chain in Papillion, Nebraska, seeks a Shift Lead responsible for supporting restaurant operations in a team-oriented environment. The role includes training staff, ensuring compliance with policies, and delivering excellent guest service. Candidates must possess a high school diploma, 6+ months of restaurant experience, and communication skills in English, with Spanish being an asset. This full-time position offers benefits like medical, dental, and PTO.

Qualifications

• At least 18 years old to comply with laws.
• 6+ months of restaurant operations experience.
• Complete Shift Lead training classes.

Responsibilities

• Ensure restaurant cleanliness and excellent service.
• Follow company guidelines for operational performance.
• Train and support restaurant team members.
• Respond to guest inquiries and concerns promptly.
• Assist in analyzing restaurant performance.

Skills

Restaurant operations experience

English communication

Spanish comprehension

Reading, writing, math skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Papillion, Nebraska, seeks a Shift Lead responsible for supporting restaurant operations in a team-oriented environment. The role includes training staff, ensuring compliance with policies, and delivering excellent guest service. Candidates must possess a high school diploma, 6+ months of restaurant experience, and communication skills in English, with Spanish being an asset. This full-time position offers benefits like medical, dental, and PTO.