Restaurant Shift Lead: Guest Experience & Ops Champion

Circle K; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Unlimited tip pooling

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending account

Vacation PTO

Company holidays

401(k) matching

Tuition reimbursement

Stock purchase plan

Employee discount

Discount meals

Wellness plan

Job summary

Circle K in Durham, NC is seeking a Restaurant Shift Lead to supervise shift operations and coach team members to maintain brand standards. The role focuses on delivering excellent guest service while ensuring food safety and regulatory compliance during each shift.

The ideal candidate will lead a fast-paced team, manage cash and inventory tasks, and uphold Circle K values. This full-time position requires reliability and the ability to work weekdays and weekends.

Qualifications

• Excellent communication skills and the ability to coach team members.
• Motivates and leads shift teams to deliver great guest service.
• Acts with integrity and keeps commitments under pressure.
• Strong customer service orientation with a friendly demeanor.
• Ability to stay calm and ensure safety and quality standards.
• Follows all health, safety, and brand guidelines.

Responsibilities

• Directs and coordinates the operations of a shift on a restaurant floor.
• Supervises team members and assigns duties for the shift.
• Ensures food quality, safety, and regulatory compliance.
• Maintains cash handling accuracy and shift end reports.
• Communicates discrepancies to supervisor and follows up.
• Upholds company values in daily activities.

Skills

Excellent communication

Team leadership

Coaching

Integrity

Customer service

Urgency

People skills

Safety compliance

Job description

Circle K in Durham, NC is seeking a Restaurant Shift Lead to supervise shift operations and coach team members to maintain brand standards. The role focuses on delivering excellent guest service while ensuring food safety and regulatory compliance during each shift.

The ideal candidate will lead a fast-paced team, manage cash and inventory tasks, and uphold Circle K values. This full-time position requires reliability and the ability to work weekdays and weekends.