Restaurant Shift Lead — Growth, Team Coaching & Service

SSP Group; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

SSP America, a leading airport dining program, is seeking a Shift Supervisor at our LaGuardia locations. You will lead shifts, uphold standards, and ensure guests receive warm, efficient service in a fast-paced environment.

You will coach team members, support daily operations, and help create a welcoming cafe and restaurant atmosphere. Prior supervisory experience in food service is required; coffee shop experience is a plus.

Qualifications

• Minimum 1+ years of supervisory experience in a full-service restaurant or similar setting.
• Ability to coach and support team members.
• Commitment to friendly, respectful guest service.

Responsibilities

• Lead shifts with confidence and ensure operational standards are consistently met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Supervisory experience

Customer service

Job description

SSP America, a leading airport dining program, is seeking a Shift Supervisor at our LaGuardia locations. You will lead shifts, uphold standards, and ensure guests receive warm, efficient service in a fast-paced environment.

You will coach team members, support daily operations, and help create a welcoming cafe and restaurant atmosphere. Prior supervisory experience in food service is required; coffee shop experience is a plus.