Restaurant Shift Lead – Grow Your Leadership Career

tacobell; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan

STD, LTD, Life Insurance

Career advancement opportunities

Employee discounts on meals

Training programs

Paid Time Off

Monthly performance bonus

Annual awards

Job summary

Taco Bell in Cedar Rapids, IA, is seeking an experienced Restaurant Shift Manager to oversee operations during your shift, lead a team, maintain high standards of quality, cleanliness, and customer service. Located at 2621 Blairsferry Rd NE, Cedar Rapids, IA 52402.

You will ensure opening/closing procedures, scheduling, coaching, and ongoing training, while upholding food safety and company policies in a fast-paced franchise environment.

Qualifications

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Supervise and coordinate the activities of restaurant crew members during your shift.
• Delegate tasks effectively and ensure team members understand their responsibilities.
• Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment.
• Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
• Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction.
• Oversee opening and closing procedures, including cash handling and reconciliation.
• Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food.
• Monitor inventory levels and order supplies as needed to meet operational demands.
• Create and maintain shift schedules to ensure adequate staffing levels.
• Train new hires on restaurant policies, procedures, and job responsibilities.
• Monitor sales performance and expenses during your shift to achieve financial targets and control costs.
• Communicate effectively with the restaurant management team and collaborate with kitchen staff to deliver seamless service.

Skills

Supervisory experience

Leadership

Food safety knowledge

Shift scheduling

Communication skills

Time management

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Job description

Taco Bell in Cedar Rapids, IA, is seeking an experienced Restaurant Shift Manager to oversee operations during your shift, lead a team, maintain high standards of quality, cleanliness, and customer service. Located at 2621 Blairsferry Rd NE, Cedar Rapids, IA 52402.

You will ensure opening/closing procedures, scheduling, coaching, and ongoing training, while upholding food safety and company policies in a fast-paced franchise environment.