Restaurant Shift Lead — Flexible Hours & Growth

McAlister's Deli; Southaven (MS); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Southaven, MS is seeking a Shift Leader to join our restaurant team. The role oversees opening and closing duties, manages shifts, and maintains inventory, food quality, and sanitation to deliver a safe, welcoming guest experience.

You will lead and coach team members, monitor labor metrics, perform cash handling, and resolve guest concerns in partnership with the General Manager. Flexibility with hours and a positive attitude are essential.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each of these areas.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Job description

Hunter Super Techs - TurnPoint in Southaven, MS is seeking a Shift Leader to join our restaurant team. The role oversees opening and closing duties, manages shifts, and maintains inventory, food quality, and sanitation to deliver a safe, welcoming guest experience.

You will lead and coach team members, monitor labor metrics, perform cash handling, and resolve guest concerns in partnership with the General Manager. Flexibility with hours and a positive attitude are essential.