Restaurant Shift Lead: Elevate Service & Performance

McDonald's; Obetz (OH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Shift Manager to lead daily restaurant operations and ensure exceptional guest experiences. You’ll supervise crew schedules, motivate the team, and uphold food safety and cleanliness standards while driving profitability.

The role requires a proactive, customer-focused leader who communicates effectively in a fast-paced environment, and who supports training and development of staff to sustain top performance.

Qualifications

• Must demonstrate passion for helping and serving others.
• Strong customer service focus and ability to support guests and team members.
• Excellent communication skills and ability to anticipate customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience by overseeing crew schedules and operations.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Promote training, education, and continued learning within the restaurant.
• Drive a high level of team performance and results.

Skills

Customer service

Communication

Team leadership

Decision making

Job description

McDonald’s is seeking a Shift Manager to lead daily restaurant operations and ensure exceptional guest experiences. You’ll supervise crew schedules, motivate the team, and uphold food safety and cleanliness standards while driving profitability.

The role requires a proactive, customer-focused leader who communicates effectively in a fast-paced environment, and who supports training and development of staff to sustain top performance.