Shift Manager: Lead Team, Elevate Service + Tuition Support

McDonald's; O’Fallon (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Tuition reimbursement

Training & advancement

Paycards

Job summary

McDonald’s is seeking a Shift Manager to oversee restaurant operations and lead the team toward delivering exceptional guest experiences. You’ll manage crew schedules, supervise safety and cleanliness, and ensure profitability while driving continuous learning and development within the restaurant.

The role emphasizes strong leadership, a customer-service mindset, and the ability to make quick, effective decisions in a busy environment. Compensation includes hourly pay with benefits.

Qualifications

• Strong leadership and team supervision abilities.
• Excellent customer service focus and responsiveness.
• Clear communication and problem-solving in fast-paced settings.
• Ability to make quick, effective decisions under pressure.

Responsibilities

• Lead crew schedules and oversee daily operations.
• Provide motivating leadership to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Address safety, security, inventory, and profitability measures.
• Encourage training, education, and ongoing development.
• Drive high team performance and results.

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald’s is seeking a Shift Manager to oversee restaurant operations and lead the team toward delivering exceptional guest experiences. You’ll manage crew schedules, supervise safety and cleanliness, and ensure profitability while driving continuous learning and development within the restaurant.

The role emphasizes strong leadership, a customer-service mindset, and the ability to make quick, effective decisions in a busy environment. Compensation includes hourly pay with benefits.