Restaurant Service Staff

Front of House - The Cube Chicago; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

THE CUBE Chicago presents fast-paced, interactive entertainment and invites Front of House Servers to join the venue's restaurant team. You will deliver high-class service, serving seated meals, sliders, and sharing plates to guests inside the venue, contributing to an elevated guest experience.

We welcome candidates with 2+ years of restaurant experience, ability to thrive in a busy setting, and a positive, team-oriented attitude. Evening and weekend availability is required.

Qualifications

• Two years of restaurant service experience.
• Experience in high-volume restaurant operations.
• Ability to work in large teams as well as independently.
• Experience serving at large events.

Responsibilities

• Providing top quality restaurant service to compliment the customer experience.
• Taking orders and serving food with enthusiasm, engaging with customers.
• Taking orders for drinks and collecting from the dispense bar when ready to serve.
• Monitor and rotate stock to reduce wastage.
• Maintain a clean and presentable service area at all times, clearing tables of empty glasses, wiping down menus and table surfaces.
• Assist in setting up, laying cutlery and menus.
• Helping to close the restaurant and bar, deep cleaning the service areas.
• Ensure all training is completed in a timely manner.
• Proactively contribute to and suggest ways of improving company processes.
• Assisting in the onboarding of newer members of the team.

Skills

Two years restaurant service

High-volume restaurant operations

Large team and independent work

Experience serving at large events

Job description

Job Title

Front of House Servers

Department

Front of House

Location

THE CUBE Chicago

THE CUBE presents fast-paced, interactive entertainment to Chicago’s Magnificent Mile, further strengthening the city’s reputation as a premier destination for immersive,experience-driven attractions.

THE CUBE Chicagois looking to attract a diverse team of fun, hospitality associates whowant to be a part ofcreating an elevated, one-of-a-kind guest experience.

Role Description

Working in the Front of House team you are responsible for the delivery of a high-class restaurant operation. You will work in our restaurant inside the venue, serving seated meals to guests, and sliders and sharing plates to parties and group bookings.

Essential Duties and Responsibilities

• Providing top quality restaurant service to compliment the customer experience.
• Taking orders and serving food with enthusiasm, engaging with customers.
• Taking orders for drinks and collecting from the dispense bar when ready to serve.
• Monitor and rotate stock to reduce wastage.
• Maintain a clean and presentable service area at all times, clearing tables of empty glasses, wiping down menus and table surfaces.
• Assist in setting up, laying cutlery and menus.
• Helping to close the restaurant and bar, deep cleaning the service areas.

Other Duties and Responsibilities

• Ensure all training is completed in a timely manner.
• Proactively contribute to and suggest ways of improving company processes.
• Assisting in the onboarding of newer members of the team.

Skills

Technical

• 2 years of restaurant service experience.
• High volume restaurant operation experience.
• Experience working in large teams as well as independently.
• Experience serving at large events.

Personal

• Flexibility to work regular evenings and weekends.
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team.
• Engaging and pleasant persona to extend the customer experience.
• A keen eye for detail, never compromising on standards and keen to deliver an amazing service.
• Ability to think on your feet and adapt.
• Abilit y to stand and walk foran entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces.
• Abilityto movethelift up to 10 pounds,frequentlymove and/orlift up to 25 pounds, and occasionally move, or lift up to 50 pounds.

At the intersection of entertainment and hospitality,The Cubeis committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer,TheCubealsotakes steps to prevent retaliation and to create a respectful,equitableand inclusive environment for our Guests, Associates and Vendors.