Restaurant Service Manager — Lead Guest Experience

Smokey Bones Bar & Fire Grill; Erie (Erie County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free meals during shifts

Flexible scheduling

Scholarships available for employees and families

Employee Life Assistance Program

Discounts on products and services

Multiple health care plans

Job summary

A popular restaurant chain is seeking a dedicated leader to join their team. This role emphasizes exceptional guest experiences, coaching, and operational excellence. Ideal candidates will have prior management experience in full-service dining, and be passionate about hospitality. The position offers flexible scheduling and numerous employee perks including free meals, scholarships, and health plans. Join us to help celebrate our team culture and ensure top-notch service!

Qualifications

• Must have previous management experience in a full-service restaurant.
• Must be able to stand for 10 hours and lift 50 lbs.
• Must be willing to work a flexible schedule including holidays and weekends.

Responsibilities

• Coaches teammates on delivering excellent guest experiences.
• Models and teaches company values and culture.
• Establishes financial performance plans and communicates strategy.

Skills

Results-driven

Team-oriented

Guest experience focus

Coaching skills

Communication skills

Education

High school diploma or equivalent

ServSafe certification

Tools

POS systems

Excel

Job description

A popular restaurant chain is seeking a dedicated leader to join their team. This role emphasizes exceptional guest experiences, coaching, and operational excellence. Ideal candidates will have prior management experience in full-service dining, and be passionate about hospitality. The position offers flexible scheduling and numerous employee perks including free meals, scholarships, and health plans. Join us to help celebrate our team culture and ensure top-notch service!