Assistant Manager

Applebee's Neighborhood Grill + Bar; Grovetown (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A popular restaurant chain is seeking an Assistant Manager to oversee daily operations, ensuring exceptional service and staff engagement. The ideal candidate will bring 2-3 years of management experience in a restaurant setting, alongside the ability to effectively lead a team and respond to guest needs. This full-time position requires flexibility with shifts, including weekends, and certifications in food safety are a plus. Join us to help create a welcoming environment for both guests and staff!

Qualifications

• Minimum 2-3 years of restaurant management experience is required.
• Certifications in food safety and alcohol service are beneficial.
• Ability to work various shifts, including weekends.

Responsibilities

• Engage in daily operations of the restaurant.
• Ensure timely and friendly service according to company guidelines.
• Cultivate a positive culture in the restaurant.
• Handle guest complaints promptly.
• Monitor employee performance and provide feedback.

Skills

Team leadership

Problem solving

Stress management

Employee training and development

Customer service

Education

2-3 years restaurant management experience

Serve Safe Food and Serve Safe Alcohol Certifications

Job description

Overview

Assistant Manager at Applebee's Neighborhood Grill + Bar

As an Applebee's^® Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's^®. You will need to be a team leader, an excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!

Essential Duties And Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2-3 years restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus

Physical Standards

• Work various shifts ranging in hours, including weekends.
• Stand and exert well-paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.

For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Restaurants