Restaurant Service Manager - Lead Front of House & Growth

Texas Roadhouse; Pickerington (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation and Leave

Parental and Bereavement Leave

Adoption Assistance

Disability Insurance

Life and Accident Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Profit-Sharing Program

RSU Program

Community involvement

Job summary

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a rockstar Service Manager to oversee all Front of House daily operations and manage FOH staff. You will drive guest satisfaction, ensure safety and cleanliness, and lead training to deliver Legendary Food and Legendary Service.

The role emphasizes scheduling, hiring, and people development, with strong emphasis on liquor management and regulatory compliance, in a dynamic restaurant setting.

Qualifications

• Experience overseeing Front of House operations.
• Ability to lead and train a team.
• Strong guest service focus.
• Knowledge of liquor laws and safety.
• Ability to manage schedules and hiring.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• In conjunction with all management, enforce compliance with all employment policies and oversee cleanliness and safety.
• Provide or direct Front of House training.
• Manage performance of Front of House employees, including evaluations, coaching, and discipline.
• Manage liquor orders and control liquor costs.
• Enforce liquor laws and Responsible Alcohol Service guidelines.
• Assist with development of key employees through daily feedback in one-on-ones.
• Review applications, interview, and hire Front of House staff.
• Direct work for employees including scheduling and task assignment.
• Create a fun, safe environment by following core values and goals, with contests and incentives.
• Understand, manage, and practice safe food handling procedures.

Skills

FOH management

Staff training

Scheduling

Hiring

Leadership

Customer service

Liquor cost control

Liquor compliance

Food safety

Performance reviews

Job description

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a rockstar Service Manager to oversee all Front of House daily operations and manage FOH staff. You will drive guest satisfaction, ensure safety and cleanliness, and lead training to deliver Legendary Food and Legendary Service.

The role emphasizes scheduling, hiring, and people development, with strong emphasis on liquor management and regulatory compliance, in a dynamic restaurant setting.