Restaurant Server (with bar experience)

Tandem Hospitality Group, LLC; Austin (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

Tandem Hospitality Group, LLC in Austin, TX seeks a friendly Restaurant Server to welcome guests, take accurate orders, and ensure a memorable dining experience from arrival to departure.

You will greet guests, recommend menu items, handle payments, and assist with side-work and events. Weekend availability is required; prior guest-relations experience is a plus. Join a team focused on hospitality excellence.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training is a plus.
• Strong written and verbal communications skills.
• Ability to perform duties with attention to detail, speed and courtesy.

Responsibilities

• Greet all customers warmly and provide menu guidance.
• Take guest food and beverage orders accurately.
• Knowledge of current menu choices and specials.
• Handle table assignments and seating; communicate guest needs to kitchen and bartenders.
• Record revenue accurately and process payments.
• Maintain front-of-house cleanliness and organization.
• Assist with events and special functions as needed.
• Answer phones with proper etiquette and professionalism.

Skills

F&B experience

Guest relations

Strong communication

Attention to detail

Tools

MS Office

POS Micros

OpenTable

Aloha POS

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

MUST be able to work weekends (Saturday and Sunday)

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Tandem Hospitality Group