Restaurant Server (with bar experience)

Tandem Hospitality Group; Austin (TX); On-site; USD 25,000 - 42,000; Full time

Job summary

Tandem Hospitality Group is seeking a Restaurant Server to warmly greet guests and ensure an exceptional dining experience. You will take orders, assist with tables, handle payments, and support the kitchen during peak times. Weekend availability is required.

The role emphasizes teamwork, strong communication, and adherence to safety standards, with opportunities to contribute to special events and guest satisfaction.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Ability to perform duties with attention to detail, speed, accuracy, courtesy and teamwork.
• Punctuality and reliable attendance required.
• Proper food safety training and certification as described by law.
• Experience with computers and reservation software (Open Table).
• Familiarity with POS systems (Micros, Aloha, etc.).
• Ability to perform physical tasks and lift up to 25 pounds.

Responsibilities

• Greet customers warmly and take accurate orders.
• Prepare dining tables and maintain cleanliness of front-of-house areas.
• Take guest food and beverage orders and upsell where appropriate.
• Communicate guest needs to kitchen staff and suggest menu items.
• Record revenue and process payments (cash, card, billing).
• Assist with table seating, wine service, and closing duties.
• Support with events and special occasions as needed.
• Answer phones with proper etiquette and coordinate reservations.
• Maintain positive relationships with coworkers and guests.

Skills

Customer service

Strong communication

Attention to detail

Punctuality

Teamwork

Multitasking

Safety compliance

Education

Food safety certification

Tools

POS Systems

OpenTable

MS Office

Google Workspace

Micros

Aloha

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

MUST be able to work weekends (Saturday and Sunday)

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds