Restaurant Server - 33 Staves

Tandem Hospitality Group, LLC; Lexington (KY); On-site; USD 22,000 - 34,000; Full time

Job summary

Tandem Hospitality Group, LLC is seeking a Restaurant Server to greet guests, take orders, and ensure a superb dining experience in Lexington. You will prepare tables, explain menu items and specials, and coordinate with kitchen staff to meet guests' needs.

The role requires attentiveness, reliability, and strong communication skills to deliver consistent service and contribute to a welcoming dining environment in a fast-paced setting.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Attention to detail, speed, accuracy, courtesy and teamwork.
• Punctuality and reliable attendance required.
• Food safety training and certification as described by law.
• Experience with computers and POS systems (MS Office/Google) and reservation software (Open Table).
• Ability to push and pull up to 25 pounds.

Responsibilities

• Greet all customers warmly.
• Adhere to grooming and appearance standards.
• Prepare dining tables for service, laying out napkins and utensils, ensure condiments are refilled, and perform side-work tasks.
• Take guest food and beverage orders accurately.
• Know current menu choices, specialties and deviations.
• Handle table assignments, seating customers, food and drink suggestions, and communicate guest needs to the cooks.
• Ensure a memorable dining experience.
• Open wine tableside and pour wine when needed.
• Record revenue and accept payments (cash, credit, room charges, direct billing).
• Perform basic cleaning tasks as directed by supervisor.
• Assist with special events if needed.
• Answer telephone with proper etiquette.
• Develop and maintain positive working relationships with co-workers.

Skills

Guest relations

Food handling

Communication skills

Punctuality

Food safety training

POS systems

OpenTable

Tools

MS Office/Google

OpenTable

POS (Micros/Aloha)

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Tandem Hospitality Group