Restaurant Server

Tandem Hospitality Group; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Tandem Hospitality Group is seeking a Restaurant Server to ensure guests have a memorable dining experience. You will greet guests, take orders, describe menu items, and maintain table cleanliness while coordinating with the kitchen and bartending staff. Weekend work is required.

Experience with wine service, POS systems, and reservation software like Open Table is a plus. Strong communication and teamwork are essential for success in a fast-paced environment.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Punctuality and reliable attendance are required.
• Food safety training and certification as described by law.
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table).

Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and deviations
• Handle table assignments and seating, suggest menu items
• Ensure a memorable dining experience
• Open and pour wine tableside
• Record revenue and process payments
• Perform basic cleaning tasks as needed
• Assist with special events if needed
• Answer telephone with proper etiquette
• Develop positive working relationships with coworkers
• Bus tables and assist with dishes
• Assist kitchen with prep work or plating
• Clean front of house areas
• Fill water bottles and prep service items
• Performs other duties as assigned by management

Skills

Bartending experience

Guest relations

Customer service

Communication skills

Attention to detail

Tools

Open Table

MS Office/Google

POS systems (Micros/Aloha)

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved. Must be able to work weekends!

• Experience bartending is a BIG plus!

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds