Restaurant Server: Upsell & Guest Experience Pro

Highgate Hotels L.P.; Miami Beach (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels L.P. is seeking a Restaurant Server in Miami Beach to deliver outstanding guest service across outlets. You will take orders, deliver food and beverages, and handle payments with a POS system.

The role requires excellent communication, a friendly attitude, and the ability to multitask in a fast-paced environment. The position includes a comprehensive benefits package and opportunities to grow within a leading hospitality company.

Qualifications

• High School diploma or equivalent; experience in hotel or related field preferred.
• Flexibility with long hours; shifts may vary.
• Ability to stand for extended periods during shift.
• Excellent verbal and written communication skills.

Responsibilities

• Provide highest quality service to guests in an attentive, courteous, and efficient manner.
• Receive and deliver guest orders and collect payment.
• Maintain knowledge of menus and current specials across outlets.
• Service guests with all food and beverage requirements.
• Operate POS system for cashiering and end-of-shift paperwork.
• Assist with opening/closing procedures and station rotation.
• Ensure tables and side stands are stocked, tidy and clean.
• Upsell food, beverage and promotional items to guests.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Highgate Hotels L.P. is seeking a Restaurant Server in Miami Beach to deliver outstanding guest service across outlets. You will take orders, deliver food and beverages, and handle payments with a POS system.

The role requires excellent communication, a friendly attitude, and the ability to multitask in a fast-paced environment. The position includes a comprehensive benefits package and opportunities to grow within a leading hospitality company.