Evening Pool Server — Guest Experience Pro

Highgate Hotels, LP; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Pool Server at Highgate Hotels is responsible for delivering the highest quality of service to guests in an attentive, courteous, and efficient manner at our Miami Beach property. You will greet guests, take orders, and coordinate with bartenders and kitchen staff to ensure timely service.

This role requires clear communication, the ability to multitask in a fast-paced environment, and a professional appearance.

Qualifications

• One year of hospitality or guest-service experience preferred.
• Evening shift availability.
• Clear, courteous communication with guests and colleagues.
• Patient, friendly demeanor when assisting guests.

Responsibilities

• Provide highest quality service to guests in a courteous and efficient manner.
• Receive and deliver guest orders, and collect payments accurately.
• Maintain attentive, friendly service while coordinating with pool and bar staff.
• Adhere to hotel standards and appearance requirements during all shifts.

Skills

Customer service

Communication

Multitasking

Teamwork

Guest relations

Education

High school diploma or equivalent

Job description

The Pool Server at Highgate Hotels is responsible for delivering the highest quality of service to guests in an attentive, courteous, and efficient manner at our Miami Beach property. You will greet guests, take orders, and coordinate with bartenders and kitchen staff to ensure timely service.

This role requires clear communication, the ability to multitask in a fast-paced environment, and a professional appearance.