Restaurant Server PM - Restaurant

Davenport iowa; Davenport (IA); On-site; USD 11,000 - 19,000; Part time

Job summary

The Hotel Blackhawk in downtown Davenport, Iowa, part of the Autograph Collection, is seeking AM/PM and bartender servers to join our team. This part-time position focuses on delivering superior guest service, taking food and drink orders, and ensuring accurate payments in a fast-paced hotel dining environment.

Experience in hospitality is valued, with flexible scheduling and a professional, friendly demeanor expected.

Responsibilities

• Greet guests in a timely, outgoing, and friendly manner
• Take food and drink orders from restaurant customers
• Accommodate special needs and requests from guests and staff members
• Remain attentive to the customer throughout the dining experience
• Responds to customer inquiries and comments with timely and knowledgeable information
• Memorize menu items, recipes, and daily specials to answer questions and make recommendations
• Maintain cleanliness standards in the restaurant, wait station, and kitchen service area
• Attends pre-meal and departmental meetings to enhance communications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Davenport, IA, US

Salary Range: $8.00 To $14.00 Hourly

Job Posting Title Restaurant Server AM/PM/Bartender at The Hotel Blackhawk

Job Description

EXCITING OPPORTUNITY IN DOWNTOWN DAVENPORT, IOWA, AUTOGRAPH COLLECTION HOTEL IS LOOKING FOR AM/PM AND BARTENDER SERVERS TO JOIN OUR TEAM!ESSENTIAL DUTIES AND RESPONSIBILITIES: Part-time.

Guest Services: 90%

• Greet guests in a timely, outgoing, and friendly manner
• Take food and drink orders from restaurant customers
• Accommodate special needs and requests from guests and staff members
• Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
• Receives proper payment from guests and ensures accuracy of guest check and method of payment in order to safeguard customer and company
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information in order to provide quality customer service

Administrative Tasks: 10%

• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
• Maintains cleanliness standards in the restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, services, and facility
• Presents a clean and professional appearance at all times