AM/PM Server

Op-Careers

Bolton Landing (NY)

On-site

USD 14,000 - 17,000

Full time

14 days+

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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
20% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount

Job summary

Op-Careers is hiring servers to create an excellent food and beverage experience for guests at our resort’s dining outlets. Staff may work at different locations across the property based on staffing needs.

We offer comprehensive benefits and a compensation of $10.70 per hour plus gratuities, with opportunities for advancement and ongoing trainings. Join a team dedicated to hospitality and guest satisfaction.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous food service experience preferred.
  • Excellent communication and guest service orientation.
  • Ability to stand for long periods and carry trays.

Responsibilities

  • Complete opening side work as assigned.
  • Ensure table and menu cleanliness and readiness.
  • Attend pre-meal meeting on time and in full uniform.
  • Explain and entertain diners with menu knowledge.
  • Greet and seat guests with a friendly demeanor.
  • Deliver menus and take accurate orders.
  • Handle cash and POS transactions accurately.
  • Present wine and menu specials to guests.
  • Apply discounts and balance checks as needed.
  • Reset tables promptly for next guests.
  • Address guest concerns and escalate when necessary.
  • Attend trainings and meetings as required.

Skills

Customer service
POS skills
Cash handling
Wine knowledge
Guest seating

Tools

POS system

Job description

Summary: We are seeking team members who can create anexcellent food and beverage experience to patrons in our restaurants through prompt, professional, and detail oriented service. This includes understanding our menus, specials, and establishments, and being able to explain and entertain diners with this information. Our resort has multiple dining outlets, and our servers may be asked to work at different locations within our property, based on staffing needs.


Benefits:


  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Free Associate Parking

  • Free Meal for every shift worked

  • 20% Discount in Resort Outlets

  • Hotel Discounts with OPL

  • Friends and Family Discount


Compensation: $10.70 an hour + gratuities


Essential Duties and Responsibilities:


  • Complete opening side work as assigned

  • Ensure table cleanliness, menu cleanliness, etc.

  • Attend pre-meal meeting on time, and in full uniform

  • Ensure proper menu, product and resort knowledge

  • Greeting and seating guest

  • Delivery of Menu

  • Proper cash handling skills

  • Verbal presentation of menu to guest

  • Inform guest of specials

  • Knowledge of wine presentation

  • Exhibits proper selling techniques

  • POS (Point of Sale) skills

  • Time and coordinate food delivery

  • Validate guest satisfaction and anticipate guest needs through observation during the experience

  • Clearing of food and beverage items, even when Busser is on duty (Pre-bus!)

  • Ensure accuracy of guest check and apply any necessary discounts, etc.

  • Re-set tables promptly and be prepared for your next guests

  • Handle guest concerns and issues and bring to the attention of manager immediately

  • Complete closing side work and end of shift paperwork

  • Attend trainings and meetings as required

  • Other duties as assigned


The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.


We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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