Restaurant Server - PM

Castle Hot Springs; Morristown (TN); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Company Paid Long Term Disability

Direct Deposit

Flexible Spending Account

401k with Company Match

Employee Shuttle/Carpool Incentives

Job summary

Castle Hot Springs seeks a courteous Food & Beverage professional for a PM shift starting as early as 2:30 pm. You will serve guests, cover host and food runner duties as needed, and uphold impeccable grooming standards while maintaining a high level of guest satisfaction.

Responsibilities include adhering to service etiquette, knowledge of liquor laws, and coordination with the kitchen and management to ensure timely service. Prior beverage and service experience is essential.

Qualifications

• Previous food and beverage experience required.
• Good physical condition to stand and lift.
• Desire to provide excellent guest service.
• Strong interpersonal and communication skills.
• Pleasant personality with guests and staff.
• Good teamwork and attention to detail.
• Well-groomed appearance per standards.
• Follow safety and PPE guidelines.

Responsibilities

• Maintain service etiquette standards throughout dining experiences.
• Know liquor laws and company alcohol policies.
• Service a five-table station during peak times.
• Operate Micros POS and process checks efficiently.
• Assist teammates with questions while managing your own station.
• Know menu items, ingredients, prep, condiments, and allergies.
• Take orders accurately and expedite when ready, monitor ticket times.
• Communicate effectively with kitchen and management staff.
• Complete end of service procedures and closing paperwork.
• Attend all scheduled staff meetings and training sessions.

Skills

F&B experience

Physical fitness

Guest service

Interpersonal skills

Teamwork

Attention to detail

Grooming

Safety PPE

Tools

Micros POS

Job description

Salary Range

$68,000.00 To 70,000.00 Annually

This is for a PM shift starting as early as 2:30 pm.

Position Summary: To work within the framework of a quality Food and Beverage service team. To serve food to our guests in a personable, courteous, and professional manner ensuring a positive dining experience. Impeccable grooming standards are essential.

This position is not strictly a server role, and will be required at times to cover the host and food runner roles as well.

Responsibilities Include

• Being thoroughly familiar with all standards of proper service etiquette and adhering to these standards throughout our guests' dining experience.
• Knowledge of all liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
• Ability to service a five-table station during typical service demand.
• Have a strong working knowledge of the Micros POS system and other check processing procedures for dining room service.
• Able to help other employees with their questions and process discounts while still maintaining their assigned section.
• Know all menu items including ingredients, preparation, required condiments, key descriptors, and potential allergies.
• Ability to accurately and efficiently take orders from guests and expedite as soon as prepared from the kitchen (keep constant watch over “ticket times”).
• Ability to communicate effectively with the kitchen line and management staff.
• Complete end of service procedures.
• Complete closing paperwork; check the accuracy of all discounts and comps, make sure appropriate information is filled out and signatures are obtained.
• Attend all scheduled staff meetings and supplemental training sessions.

Specific Job Knowledge, Skill, And Ability

• Previous food and beverage experience required.
• Good physical condition in order to lift moderate weights and remain on feet for a prolonged period of time.
• A sincere desire to provide the utmost in guest service.
• Solid interpersonal and communication skills.
• Pleasant personality to effectively deal with guests' questions and service, and to contribute to the overall atmosphere and guest experience.
• Good teamwork with fellow employees. Strong attention to detail a must.
• Well-groomed appearance according to company standards.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
• Part of Uniform will be provided by the company.
• Appearance must always be neat, clean, and professional.

County Legal Requirements:

• Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file.
• Must have completed County & State Liquor training.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability
• Direct Deposit
• Flexible Spending Account
• 401k with Company Match
• Employee Shuttle/Carpool Incentives